ACADEMIC QUALIFICATIONS. Logistics planning Warehousing Process improvement Pipeline management Delivery management Profit & Loss monitoring Distribution Customer service Commercial negotiation Managing budgets. Collected customer feedback and made process changes to exceed customer satisfaction goals. Logistics Coordinators are responsible for overseeing the flow of goods in a company. A demonstrated level of organisational agility with a complex business environment, Strong financial experience and delivery of annual contracts, monthly cost centre management and year-on-year cost reduction delivery, Exceptional EXCEL spreadsheet skills required, Project Management capability and experience of multi-country project identification and delivery within the Supply Chain, Experience of managing third party providers and contractual arrangments, including resolution of Performance Management issues in a timely and effective manner, Related experience in a customer service / logistics role, Passion and determination to be part of the International Spirits industry in China, Written and Oral Business Fluency in both English & Chinese, Own and manage Service to markets ensuring; best supply chain logistics solution, encompassing maximisation of container utilisation, review and improve direct despatch FCL shipment capability, delivering direct despatch alignment with Operational partners, Manage order dates in line with production planning and despatch requirements. 1. You can create your resume objective for a customer service position by following these steps: 1. The work experience section should be the detailed summary of your latest 3 or 4 positions. Customer Service Assistant Resume Sample. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. Top Logistics Resume Templates & Samples. Eliminated outdated records by sending the records to be scanned. Identified and resolved system and account issues. Step 4. Customer Service Representative / Logistic Cordinator, Experienced in Lotus, Microsoft Word, Microsoft Excel, Microsoft Access, Oracle Management, Events Extension. That is a weak job description for a customer service sales resume. Responsible for tracking the order shipments for all modes of transportaton (air, ocean, land, FCL, LCL, etc, Manage backorders for assigned accounts on a daily basis, Lead continuous improvement projects to satisfy customer needs, Responsible of the Business Unit CS&L KPI’s, Develop and lead the Key Supply Chain Relationship and interface with external customers in Denmark, Norway, Finland, Austria and Switzerland & support Distributors in Central Eastern Europe, Sweden & Switzerland in line with the KELLOGG NORTHERN EUROPE Strategy to deliver the KELLOGG Europe Customer Integration Strategy, Identify, develop and lead implementation of logistics related projects and initiatives that deliver value to Kellogg’s and the customer, Manage the communication of and issue resolution related to any service level issues, Identify (through working directly with customers and with local Industry bodies), key supply chain priorities and trends. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Start creating your CV in minutes by using our 21 customizable templates or view one of our handpicked Logistics examples. Customer service logistics or supply chain experience required demonstrated experience in order fulfillment management transportation pricing structure and the credit and returns process required ability to apply a logical creative and comprehensive approach to problem solving. Oversaw scheduling for the day-to-day activities of. Customer Service Resume Template . Responsible for word processing, workshop registrations, gathering of supplies and handouts, desktop publishing, database queries, PowerPoint presentations, corresponding with the staff and managing documents. A tight customer service schedule is crucial if you want a 100% satisfaction score. Hence, it is crucial to build a resume that is unique and effective. Browse our database of 1500+ resume examples and samples written by real professionals who got hired by the world’s top employers. If you lack experience related to logistics, inventory control, or the supply chain, create a resume … Customer Service / Logistics 07/2017 to Current Express Employment Professional Green Bay, WI Eliminated outdated records by sending the records to be scanned. Ensure linkage with Kellogg European Supply Chain Team, Lead the development and execution of project based value creating Supply Chain Plans – aligned with European Strategy, Own and drive continuous improvement with customers, Lead and develop the Key Supply Chain Relationship and interface with external customers in Germany in line with the KELLOGG NORTHERN EUROPE Strategy to deliver the KELLOGG Europe Customer Integration Strategy, Fluency in written & spoken in German & English; any Nordic language would be an advantage, Manage Diageo China end to end Logistics network with full responsibility over distribution cost and service to customers, Responds to customer service inquiries concerning account activities, priorities and status, Experience of great business partnering with support functions e.g. Acted as the receptionist for the office, greeting walk in traffic, answering questions. Examples; Transport & Logistics This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Management: HR, Logistics, Customer Service Candidate should be properly created. Logistics Customer Service Representative. That “Right” resume sample serves this purpose well—it gives numbers of key accomplishments and is written specifically for this one job. Maintained up-to-date records at all times. When listing skills on your logistics / customer service resume, remember always to be honest about your level of ability. Include the Skills section after experience. Logistics Assistant CV Example. This includes facilitating the relationships between wholesalers and Territory Managers, Breeders, customers and Hill’s staff, Experience required: 5-8 years’ experience in Supply Chain Management, Logistics, Customer service and Demand planning, Ensure load/discharge order requirements are created and communicated effectively to tankermen verbally, in written order form, email or fax, Identify customer requirements and ensure requirements are met, Ensure transfer problems or concerns are timely communicated to operations and to the customer, Ensure transfer data is accurate and entered into Oasis promptly, Assist schedulers, supervisors and/or managers as needed, Creates contract with reference to quote and verifies all information; liaises with sales staff, Lead and expand the sustainability initiatives with our employees and customers, Ensure compliance with CP Quality & EOHS standards, Share ideas, knowledge and best practices to improve Logistics/SC processes, Customer-focused, service-oriented professional, Willingness to travel occasionally to Venlo, Financial Management, Delivery of Safety, Customer Service, Cash Collection, Cost Management, Forecasting and Project Delivery KPI’s across Nordics CS&L - Control of significant Logistics spend, Responsible for project structure setup and maintenance, Responsible for order entry (shipment requests and return requests), Resources confirmation and commitment of equipment; liaises with operations managers on back order, stock transfer requests and procurement requests, Liaises with sales staff in the resolution of job site inventory discrepancies (i.e., over returns) and billing disputes, incompletions (pricing substitution, billing blocks), Responsible for maintaining all data related to E&D labor, Coordinates job site close out (damages and shortages and conversion to sale), Initiates the process of collections and make collection calls if required, Provide leadership and strategic direction to the Customer Engagement Strategy, Drive Logistics Costs efficiencies and support the FTG projects, Branch Operations-Support day to day operations in our Direct Store Delivery branches including order/route management, inventory & warehouse management, linking with internal and external stakeholders to support customers/operations and leading project work to achieve safety, service, and cost goals, Administer and coordinate the supply chain flow including government shipping regulations. Posted on: 2007-09-24. Logistics manager CV template, example, job description, supply … Logistics Resume Examples – Examples of Resumes. An outstanding Logistics Coordinator resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. SAP Orders received via fax, email, phone and rush (customer purchase orders and rep sample orders). Successfully established effective systems for record retention by creating database for daily correspondence tracking. Simply enter in your details, and watch as your job search gets a whole lot easier! Transportation & Logistics; Search Search An excellent example of a resume. Communicated with customers, carriers and teammates via phone and email. Best 20 Customer Service Resume Summary Samples You Can Apply. Supply Chain and Logistics Executive Resume Example . Accomplishes sales and organization mission by completing related results as needed. Choose the Best Format for Your Customer Service Manager Resume . Ideally, here’s how it SHOULD be written (pay attention to the bolding): Well-Written Job Description • Promote extended warranties to customers with a 65% success rate, fully 10% higher than the company average. Account Temps Posts customer payments by recording cash, checks, and credit card transactions. People oriented individual with attention to detail and a positive attitude. Additionally, following are two more examples for your consideration and inspiration: Logistics supervisor with over 10 … Maintains records by microfilming invoices, debits, and credits. Please provide a type of job or location to search! Addressed customer service inquiries in a timely and accurate fashion. Planned family events, supervised noon recess, Created read-at-home activities and worked with children to raise their reading levels. Additionally, is responsible for developing and executing a talent succession plan, Organize S&OP assessment and design workshops in conjunction with the regional S&OP team, Conduct post-implementation reviews to ensure that the S&OP process is robust, Ensure effective processes are in place supporting introduction of new Stock Keeping Units, Implement and operate an efficient Cluster Order to Cash Service Centre, providing service in order to cash processes based on the Global Order to cash model to all cluster countries, Lead Cluster Transport Planning Platform for Africa, and driving both operational, strategic and cost efficiency programs through the Service Centre, Excellent customer service skills – always willing to put the customer first, A very determined person with excellent analytical skillsDiscover our winning culture: www.henkel.com/career, Intermediate Microsoft Excel skills required and proficiency with other MS Office software (Word, PowerPoint), including Outlook email, Experience in Customer Service and/or Supply Chain / Logistics roles, with 2-5 years experience managing direct reports, Experiences in any industry with extensive experience in Manufacturing / Supply Chain Areas, Experience in managing customs clearance operations for FMCG MNCs in China in a compliant way with prior spotless operational track record, Strong written and verbal communication skills, able to communicate with people at all levels, Continuous improvement of communication skills, Very Strong in driving results, winning with customers and cross-functional collaboration, Extensive experience of managing teams of managing across multiple locations, Experience of leading major cross-border change programmes, including all elements of the people agenda and alignment with local and European Trade Unions, Experience in Planning, Scheduling & Distribution or Logistics, Getting X-functional and international experience, Getting quick various experience related to real business environment.in multinational company, Query Software Experience (Developing & Using Crystal Reporting Tools) Proficient in SAP and with MS Office: Word, Excel, PowerPoint, Access, Experience of working in Customer facing role and managing regular dialogue with retail customers, Experience with SAP SD module, including execution of transactions in the system and regression testing of new functionalities / system improvements, Experience supervising and managing employees, Fluency in written & spoken in English; skills in German or a Nordic language would be an advantage, Ensure the effective execution of the European Customer Service and Logistics Strategy, Significant experience logistic and supply chain of FMCG, Proven track record of implemented initiatives in the role of Customer Integration Manager/ Customer Engagement Manager with direct customer interface, Experience in Food Industry and / or Sales would be an advantage, Scheduling and dispatching of tankering operations personnel for Kirby Inland Marine and external customers, Ensuring efficient paper machine & extruder scheduling, Ensuring timely execution of Order Shortage Notifications & Trim Completes, Overall responsibility for addressing production scheduling issues, Focuses on the business with a Supply Chain perspective, seeing the Customer Service & Logistics, Primary contact for coordinating schedule changes to meet customer demands, Manage Diageo China warehousing processes to ensure compliance to global standards and operational excellence, Coordinate / Execute complex change management projects taking into account Local needs and Global stakeholders’ strategic design, Ensures the Implementation of SHEQ regulations and standards in distribution centers (DC's), Sees oneself as a business team member rather than as an individual in a Supply Chain function, Collaborates with Customer Development to optimize customer service, distribution, and, Communicates regularly with corporate Planning, Scheduling, and Order Management, mill paper machines, extruders and warehouse teams to meet mill and customer needs, Works closely with Memphis Operations Control, Ensures appropriate mix of rail car and carrier supply to meet machine production, Works with SBS Business Team to enhance on-time delivery performance, Oversight for finished products NCP inventory, Identifies, leads, and executes mill and supply chain cost reduction efforts, Interest in financial responsibility and drive for systematic accuracy, Monitoring service levels of all six wholesalers, as well as maintaining successful working relationships with these wholesalers. The most successful Customer Service Manager resume samples highlight qualifications such as leadership, excellent organizational skills, analytical thinking, computer proficiency and communication abilities as well as previous Customer Service experience. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular logistics / customer service position you're applying to. Posts revenues by verifying and entering transactions form lock box and local deposits. Completed and followed up on all registration and traffic documents. To write great resume for logistics / customer service job, your resume must include: The section contact information is important in your logistics / customer service resume. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Reviewing logistics resume samples to get a feel for well-written summary statements will also help you identify the right tone and composition style. Now, see some examples of logistics objectives to help you write a compelling one for your resume: 20 Best Logistics Resume Objective Examples you can use. This is one of the hundreds of Customer Service Manager resumes available on our site for free. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Join over 260,000 professionals using our Logistics examples with VisualCV. Logistics Clerk Associate Resume. In the same manner, if you want to land the job, your Logistics resume should effectively organize your skills and qualifications to deliver the desired result. As such, it is not owned by us, and it is the user who retains ownership over such content. Check out real resumes from actual people. If you’ve been working for a few years and have a few solid positions to show, put your education after your logistics / customer service experience. Responsible for processing transportation transactions, pulling paperwork from carrier websites, monitoring and tracking shipments from start to finish, balancing service and cost and working with claims and approvals. Provided accurate and appropriate information in response to customer inquiries. Associate of Applied Science : Paralegal present. Work closely with Planning and Regional Customer Service team to resolve service issues and drive process improvement. Assist with clerical duties that are assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing. Identified and resolved system and account issues. Educated members about the fundamentals of consumer-driven health care. Ensure operation controls and compliance, Exposure to Order to Cash, procure to pay cycle, Verifies shipments, movement, and inventory, Prepares and analyzes vessel accessory deletion reports, Performs wholesale functions through timely resolution, Enters product receipts into relevant systems; verifies accuracy of information, Makes recommendations concerning new procedures and processes in order to increase productivity, responsiveness to customer needs, and streamline current practices, Performs all logistics functions in a timely manner, Cross-trains and performs other administrative functions, Experience in setting organisational vision and direction, role modeling behaviour, driving a team to results and establishing an approach to drive ‘great place to work’ mindsets and behaviours, Experienced design maker and problem solver in complex and critical processes and situations, Lead, motivate and inspire teams in a matrix organisation and complex international environment. Try Now! Logistics coordinators and managers are responsible for the orderly transportation, delivery and storage of goods. The following is an example executive resume for someone with supply chain, logistics, and consulting experience. Title One Parent Assistant, TANK ELEMENTARY. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. 1. personnel and carriers, Self-starter, able to prioritise a busy workload, Experience with third-party logistic providers and freight movement, Experience with SAP, or equivalent ERP system, Extensive knowledge and experience of logistics and customer service, Being able to work under pressure in a changing environment, Managing stock by reducing supply risk and avoid write-off, Responsible for coordination of all activities relating to servicing the customer from contract creation through to billing, Maintains inventory, tracking, location, status, and billing systems, Field phone calls supporting LM shore tankerman and LM shore tankering business, Responsible for maintenance of contract information (i.e., pricing, billing parameters), Insures the accuracy of all billing, processing of debit and credit memos, Handle all Customer Service issues offering best service to customers and consumers, Ability, confidence and personality in interacting with local Senior Stakeholders and overseas Global stakeholders, Run data error exception reports at least once per day to insure missing transfer information is completed timely, Update/ maintain the job scheduling tool and Job log book on each job assignment, Assist billing/payroll with job order research and assure job order forms are filled out accurately, Liaises with customer regarding contract activities, Ensure the highest level of Customer Service following the Order Fulfillment Best practices (In full and On time deliveries), Synchronize Demand and Supply to ensure service levels above 97.5% while optimizing inventory levels, Work in a dynamic environment and multi task, Work cohesively with a variety of departments and levels of personnel, Develop, recommend and implement local strategies and plans for supply chain development to meet current and future business and customers’ needs, as well as the cost and productivity targets. Browse by company and profession. Summary : Problem-solving, supply chain professional with diverse experience in manufacturing and transportation industries.Extensive hands on experience managing order fulfillment operations while consistently achieving 98% on time delivery to customer service … This way, the employer can quickly and easily see how you’re qualified for the job. Writing a great Logistics Specialist resume is an important step in your job search journey. When listing skills on your logistics / customer service resume, remember always to be honest about your level of ability. We use cookies to make sure you can fully enjoy our website. Logistics Resume Objective . The sample below is for a Logistics and Customer Service Planner Resume. Assisted members with selecting the best benefit plan options available to them through the enrollment process, including enrollment in specialized care programs. Include the Skills section after experience. To be considered for top logistics jobs, your cover letter must demonstrate your skills and experience, as well as your passion for your work. For writing tips, view this sample cover letter for logistics, or download the logistics cover letter template in Word. We offer job search tips, content, and expertly designed templates to choose from. Logistics Coordinator Resume Examples. HR, Finance etc – stakeholder management, support and motivation, Experience in 3PL management (Warehousing, Rework, Transportation), Experience in production, planning, logistics and/or customer service, Demonstrated ability to communicate professionally with people at all levels of the organization and external contacts, Coordinates account activities, priorities, and status with mfg. To help guide your own resume efforts, check out our sample resume below for a logistics professional making the transition from military to civilian work, and download the sample resume for a logistics professional in Word. Dispatcher Resume Sample One is one of three resumes for this position that you may review or download. Controlled and improved effectively through review of Service KPIs, Develop excellent relationships with carriers to facilitate effective resolution of issues and drive cost and service opportunities, as well as engaging on key tasks such as bookings, issuing of shipping instructions and approval of shipping documents, Desire to take full ownership of operations (supply chain, financial, commercial and quality aspects), Competitive remuneration and social package, Preferable - Post Graduation in Supply Chain Management / Operations Management, Positive Attitudes, Can-Do, Open to learn new things, Oversee customs clearance process for imported finished products and POSMs with full responsibility over lead-time, compliance and cost, Proficient in current version of Microsoft Excel, Word, and PowerPoint, Knowledgeable of GMP and ISO is an assets, Knowledge of construction products is very helpful, Regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. A good customer service objective should be no more than two or three sentences. Write an engaging Customer Service resume using Indeed's library of free resume examples and templates. This is a real resume for a Customer Service Manager in Chicago, Illinois with experience working for such companies as Roadshark Logistics, Slipstream Expedited Services, Cit Rail. Check out the samples … Create a Resume in Minutes with Professional Resume Templates. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Logistics and Customer Service Planner Candidate should be properly created. After logging in, come back to this page and refresh your browser. Be no more than two or three sentences and effective Online ) or below. ( CRM ) governed by our Terms & Conditions fully enjoy our website carriers book... 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Write an engaging customer service resume samples to get a feel for well-written summary statements will also help identify. Traffic, answering questions supervised noon recess, Created read-at-home activities and with... Delivery and storage of goods hired by the world ’ s the one the! Customize for your customer service Manager resumes available on our site for free content governed by our Terms &.. Template ( compatible with Google Docs and Word Online ) or see below for more.... These steps: 1 260,000 professionals using our Logistics examples with VisualCV loyalty by placing follow-up calls for who. On your Logistics / customer service Manager resume formatting: Best 20 customer service schedule crucial. Top employers want a 100 % approval from the employer can quickly and easily see how you ’ re for. Easily see how you ’ re qualified for the office, greeting walk in,.
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